Learn how converting Business Forms to Mobile Can Help Improve Your Business and Productivity
Mobile has been rapidly changing the way businesses work. In a recent survey by Wrike, more than 43% of survey respondents see the use of their mobile device for work as "highly critical." In fact, they prefer using their smartphones to do simple business tasks such as sending an email, attending a call or filling up their time sheets.
In a survey by Accenture, the most pervasive business apps are the ones that focused on productivity (such as data collection, reporting and more). Next in the list are operations apps such as time sheets, management apps such as executive dashboards and more.
In fact, business leaders ascertain to the fact that that going mobile has helped their organizations and businesses get a lot more productivity and employee satisfaction. Since data and insights are now an integral part of the business workflow, they find more maturity in decision making since it is also now primarily driven by data.
So, in the mobile age, it is time to ditch paper-based data collection and move to a much more accessible mobile based data collection. Moreover, mobile forms are not only easy, but they also serve the function of being very fast, highly secure and cost effective.
Here's how digitizing your data collection using business forms on mobile can transform your business:
Speed Up Data Collection and Save Time
Using mobile forms for data collection can speeden up the entire process by over 50%. In some cases, even higher!
Processes that require data collection on paper can be streamlined using a mobile. Data collection is faster on a mobile when using a quick user interface featuring fast drop down menus, check boxes, radio selections and more that speed up the pace at which data is collected.
Additional features like digital signatures, precise geo-location and time-stamp data only add to the experience of knowing more and being able to deliver better. Mobile forms not only quicken the process, but also allow for embedding important information into the form, such as photos - which require an additional photograph to be submitted using paper forms.
Your employees will no longer need to spend those additional 2 hours at the end of the day scanning paper forms or performing manual data entry.
Think of it - 2 hours a day adds up to 10 hours a week and over 2000 hours a year. That is a lot of money saved!
Mobile forms can empower your staff to not only do more, but also do it efficiently and in the process, saving your business time and a lot of money.
Faster business process workflow
Going mobile allows completed forms to be sent instantly to supervisors, customers or stakeholders. This quickens the process of approvals or consent to transition into the next phase of operations.
Customers are extremely satisfied with your response times because you were able to help them get what they wanted quickly.
One of the greatest challenges with paper forms and manual data entry is errors and loss of information. A mobile solution can help your employees meet your compliance targets while having the time to contribute more to the practice or organization.
Automate business tasks
Manual auditing is now a thing of the past. Businesses serious about their customers are employing artificial intelligence systems for automatically auditing recurring form data gathered using mobile devices.
Filters and gates to check data are able to validate if information gathered fits certain patterns. When a certain pattern is triggered, corresponding custom action is carried out such as, dispatching an emergency maintenance team to fix repairs after an inspection.
With mobile forms, supervisors and managers can spend less time auditing paper forms and more time creating business impact, streamlining operations and delivering more value to customers.
Access to data anywhere
A mobile forms app not only serves the important function of being able to collect data, but also helps your staff gain access to data anywhere and anytime.
Lets say your sales staff is currently at a potential customer's location and trying to seal a deal. If you could provide access to historical data such as customer information, purchase data, new price lists and customer behavioral information, your sales staff is now empowered to know what is necessary to offer the best solution to your potential customer and deliver the best customer experience, there by increasing the chances of closing the deal.
In other situations, access to data could prove important for current engagements. For example, think of your electrician staff performing maintenance repairs at a work site. Access to historical and current information could help your electrician understand maintenance actions, potential threats and possible part replacements earlier than sooner, thereby keeping your customer informed and up to date.
Businesses in the internet age are admirably resolute to maintain transparency and offer the best experience to both clients and stakeholders to remain competitive and relevant. With mobile, data could be delivered instantly to customers or project stakeholders to maintain transparency, consistency and for everyone to stay up to date.
Analytics and Insights
Analytics and insights are at the core of business transformation today. When data is gathered via a mobile app, it is permanently saved into a repository of your choice.
Analytics tools and applications can gather this data, process them and turn them into insights plus valuable information that are otherwise not visible when using paper forms.
Usage of analytics can offer unparalleled insights into business risk and processes. Cost estimations become easier since activities are now tracked and measured. With field data in the palm of your hands, data can also drive decision making where previously, strong intuition and feedback would gain prominence.
With analytics, your business can now explain relationships between factors that influence various outcomes. It now becomes easier to evaluate and help prioritize development and ensure activities are planned well in advance.
Analytics and insights from mobile field data can make certain that your business is now able to understand parameters that fuel growth and focus on areas to stay ahead of the competition by doing things better than before.
Improved return on investment
For field service companies, overhead costs are a big driver of profitability or loss per work order or project. So, tracking on-the-job costs turns into a critical aspect of measuring progress and profitability of the project. More importantly, discovering ways to save over head costs is a big part of project management.
When data is collected via forms on mobile devices, the back end office and the administrative part of your business no longer needs to spend time auditing or looking at paper forms.
As you may already know, paper forms are time consuming and require lots of manual intervention, requiring multiple audit procedures to ensure the data collected is right, and approval for further process workflow.
Audits are an ongoing part in mission critical industries and paper forms only make the process slower and more expensive.
With mobile, the time taken to gather data is reduced and audit processes are automated since it can be built into the forms app. Information such as serial numbers or phone numbers can be validated using automated processes.
Thus, the manager can now focus on scheduling and streamlining the business process, thereby delivering a much bigger business impact and a massive savings on costs for the business with respect to administration.
So, is it time to go mobile for your business?
If yes, let's talk.
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